Oak City Digital - Privacy Policy  

This Privacy Policy outlines Oak City Digital's (" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at https://www.oakcity.digital (" Site "), or otherwise share personal information with us (collectively: " Users "). 

We collect and process Personal Information for purposes that are reasonably necessary to operate our business, provide and improve our services, communicate with you, maintain and improve our Site, and comply with applicable legal obligations.



Depending on the circumstances, we may collect and use Personal Information when it is:

• Necessary to provide our services: We may use Personal Information when it is necessary to respond to inquiries, provide services you request, manage client relationships, process transactions, or fulfill our contractual obligations.
• Necessary for our legitimate business purposes: We may use Personal Information for reasonable business purposes, such as maintaining and improving our Site, understanding how visitors use our Site, preventing fraud or misuse, protecting the security of our systems, and communicating with you about our services.
• Required by law: We may collect, use, or retain Personal Information when necessary to comply with applicable laws, regulations, legal processes, or other lawful requests.
• With your consent: Where required by applicable law, we may ask for your consent before collecting or using certain Personal Information, including information collected through certain cookies or similar technologies.

We encourage Users to read this Privacy Policy carefully to understand how we collect, use, and protect Personal Information and to make informed decisions about using our Site and services.

We may collect information from you when you visit our Site, communicate with us, request information about our services, or otherwise interact with Oak City Digital.

The types of information we may collect include:

• Information you provide to us. This may include information you voluntarily provide when you contact us, request a quote, submit an inquiry, communicate with us, or otherwise interact with our business. Depending on how you interact with us, this may include your name, email address, phone number, company name, mailing address, and the contents of your communications with us.
• Device and usage information. When you visit our Site, we may automatically collect certain technical and usage information about your device and interaction with our Site. This may include your IP address, browser type, operating system, device type, referring website, pages viewed, approximate location, date and time of visits, and information about how you interact with our Site.
• Analytics and website interaction information. We use third-party services, including Google Analytics and Microsoft Clarity, to help us understand how visitors use our Site and improve its performance and functionality. These services may collect information about website visits, clicks, scrolling, navigation, and other interactions with our Site. Depending on your browser settings and applicable consent requirements, these services may use cookies or similar technologies.
• Information from other sources. We may receive information from third-party service providers or other sources when necessary to provide our services, operate our business, communicate with you, or comply with applicable law.

We do not intentionally collect sensitive personal information through our Site unless it is necessary for a specific business purpose and permitted by applicable law. We also ask that you avoid submitting sensitive or unnecessary personal information through forms or other communications on our Site.

We collect two kinds of information:

Information you give us directly:

• Your name, phone number, and business email address
• Business details you share with us — company name, website, industry, and what you need help with — through our contact form, phone calls, or email
• If you respond to one of our lead ads on Facebook or Instagram, we receive the name, phone number, and business email you entered there

Information collected automatically:

• Basic, anonymous browsing data — including which pages get visited, roughly how long visitors stay — so we can improve the site. We don't use this to identify you personally.
• We don't collect payment card details through the site, and we don't ask for sensitive personal information.

How we use it:

• To respond to your inquiries and communicate with you about our services
• To prepare proposals and marketing plans, and to run the services you hire us for (ad campaigns, directory listings, social posting)
• To keep you informed of our updates and services — you can opt out of marketing emails anytime by replying "stop" or using the unsubscribe link
• For statistical and analytical purposes, to improve the site

Who we share it with:

We don't sell your information, and we don't share it with anyone except:

• The advertising platforms we run campaigns on (Google, Meta)
• The service providers who help us deliver our work — listings fulfillment, social posting tools, and the email tools we use to communicate with you
• Anyone else, only if the law requires it
• We may also disclose information when we believe it's reasonably necessary to comply with a law or legal request, enforce our agreements, investigate fraud or security issues, defend against legal claims, or protect the rights, property, or safety of our company, our users, or others.

You may request to:

1. Receive confirmation of whether we process personal information about you, and access that information along with supplementary details
2. Receive a copy of the personal information you gave us directly, in a structured, commonly used, machine-readable format
3. Correct personal information we hold about you
4. Delete your personal information
5. Object to how we process your personal information
6. Restrict how we process your personal information
7. Lodge a complaint with a supervisory authority

These rights aren't absolute — they may be limited by our legitimate business interests and legal requirements.

To exercise any of these rights, or for more information, contact us: info@oakcity.digital or (919) 205-4346.

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

We take reasonable measures to protect the information we collect and maintain from unauthorized access, use, alteration, disclosure, or destruction. We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we handle.

We limit access to personal information to individuals and service providers who have a legitimate business need to access it, and we take reasonable steps to ensure that third-party service providers handling information on our behalf maintain appropriate safeguards.

We also use third-party services, such as Google Analytics and Microsoft Clarity, to help us understand website usage and improve our website. These services may process certain information in accordance with their own privacy policies and applicable terms.

While we take reasonable precautions to protect your information, no method of transmitting, storing, or processing information is completely secure. Therefore, we cannot guarantee that our security measures will prevent every possible security incident, unauthorized access, or other security threat.

If we become aware of a security incident involving personal information, we will take reasonable steps to investigate and respond to the incident and provide any notices required by applicable law.

Protecting children's privacy matters, especially online. Our site isn't designed for or directed at children, and we don't knowingly collect personal information from minors. Our services aren't for use by anyone under 18 without a parent or legal guardian's consent.



If you're a parent or guardian and believe your child has given us personal information without your consent, contact us at info@oakcity.digital and we'll delete it.

If you have any general questions about the site or the information we collect about you and how we use it, contact us at info@oakcity.digital.

Oak City Digital LLC

Raleigh, North Carolina

Phone: (919) 205-4346

Web: oakcity.digital

Last modified: October 16, 2026